Introduction

Welcome to Inmonde (“we,” “our,” “us”).
Your privacy matters to us. This Privacy Policy describes how Inmonde and its affiliates collect, use, share, and protect your personal information when you visit or make a purchase through our website inmonde.com (“Platform”).

By using our Platform, providing your information, or purchasing our products or services, you agree to the terms of this Privacy Policy and our Terms of Use.
Your data will be stored and processed in India in compliance with applicable Indian laws, including data protection and privacy regulations.

If you do not agree with this Policy, please refrain from using our Platform.

1. Information We Collect

We collect personal data when you browse, register, make a purchase, or interact with us. This may include:

  • Personal Information: Name, date of birth, email address, phone number, and shipping/billing address.

  • Payment Details: UPI, bank account, debit/credit card, or other payment information (processed securely via trusted payment gateways).

  • Transactional Information: Details of your orders, preferences, and communications with our support team.

  • Device and Usage Data: Information such as your IP address, browser type, and device information to help improve user experience.

You may choose not to share certain information, but doing so could limit access to some features or services.

2. How We Use Your Information

We use your personal data to deliver a seamless shopping experience and enhance our services. Specifically, we may use your information to:

  • Process and fulfill your orders efficiently.

  • Communicate with you about purchases, returns, and support queries.

  • Personalize your experience on our Platform.

  • Share updates about new arrivals, offers, and promotions (only with your consent).

  • Improve our products, services, and website performance.

  • Prevent and detect fraud, security threats, or technical issues.

  • Comply with legal and regulatory requirements.

You can opt out of promotional communications anytime.

3. Sharing of Information

Your trust is important to us. We only share your information when absolutely necessary:

  • With Service Providers: Payment processors, courier partners, and IT service providers who help us deliver your orders and maintain operations.

  • Within Our Group: With affiliates or business partners for internal processes and marketing (unless you choose to opt out).

  • Legal Obligations: When required by law, court orders, or government authorities to protect our rights, users, or others.

We do not sell or rent your personal data to any third party.

4. Data Security

We follow reasonable and industry-standard security practices to safeguard your personal data from unauthorized access, alteration, or disclosure.
However, no online platform can guarantee 100% security. By using our Platform, you acknowledge the inherent risks of online data transmission.

Please keep your account credentials confidential and avoid sharing them with anyone.

5. Data Retention and Deletion

We retain personal data only as long as necessary for the purposes outlined in this Policy or as required by law.

You may request account deletion by contacting us or through your profile settings.
Certain data may be retained for legal, analytical, or fraud-prevention purposes, but such data will be anonymized wherever possible.

6. Your Rights

You have the right to:

  • Access and review the information we hold about you.

  • Request corrections or updates to your personal data.

  • Withdraw consent or request deletion of your data.

To exercise these rights, please contact us using the details below.

7. Your Consent

By accessing or using inmonde.com, you consent to our collection and processing of your data as described in this Privacy Policy.
If you provide information on behalf of another person, you confirm that you have the authority to do so.

You can withdraw consent anytime by contacting us. However, this may affect your ability to use certain features or services on the Platform.

8. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect updates in our practices or to comply with legal obligations.
Any significant updates will be posted on this page or communicated via email (where applicable).

Please review this page periodically to stay informed.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:

📧 support@inmonde.com